I led the modernization of Limble’s UI, addressing outdated visuals, poor readability, and low contrast. The redesign improved NPS and CSAT, resolved 37% of sales objections, enabled 10× faster component implementation, and strengthened sales team demos.

Modernizing Limble to Drive Growth

I led the design of Units of Measure, a new feature that simplifies part tracking and eliminates manual unit conversions. This makes inventory configuration far easier and more reliable, resulting in a 32% increase in successful edits, 156% higher user engagement, and prevent a $500K ARR churn. 

Tracking Parts Accurately With Units of Measures

I led the redesign of Custom Dashboards’ sharing, one of the most used features in Limble, introducing team-level sharing, role-based permissions, and printable PDFs. Through research, data analysis, and user testing, we delivered improvements that drove a 10.6% increase in weekly active users and unlocked over $668K in ARR impact. 



Redesigning Dashboard Sharing 

I led the design of Multi-Currency, a new feature that simplifies global reporting and removes the need for manual currency conversions. This gives finance and operations teams clearer insights, saves significant time, and ensures location-level accuracy. By solving a major enterprise pain point, the feature helped prevent a $40K MRR churn risk and unlocked a $100K ARR growth opportunity.

Reporting in Multiple Currencies

Andrew, you are the best! I love implementing your UI designs. I love working with you. My favorite part of my job is coordinating with you on UI/UX and getting the designs implemented.

John

Thank you for being such a calm, composed and thoughtful teammate, I feel so at ease to ask you any dumb question, thank you for creating such safe space. I also appreciate you staying firm on customer and UX needs and making it absolutely non-negotiable.

Vidya

Andrew, you’ve consistently demonstrated a strong commitment to the team, a can-do attitude, and a willingness to tackle challenges head-on. Your can-do attitude and proactive mindset are such valuable traits, and I’m confident that leaning into these will help you achieve even greater things. 

Christina

I've learned a lot from you and so very much appreciate your thoughtfulness, level-headedness, positive attitude, calm demeanor, gentle nature, commitment to growing and so many other things.

Thank you also for sharing feedback so that I can get better at my job! I probably leaned on you more than anyone else. Being in the trenches with you on all the projects has been so comforting and I'm grateful to have had such a dependable and steady partner through all the s$%t storms we weathered.

I'm excited to see how you grow and continue to support our pod in growing and having an impact.

Benjy

I think you've done an incredible job of growing into your role. I see you working hard, and studying hard, and to me it is paying off in expertise growth. 


Andrew exemplifies all of our core values, but the ones that stand out most in his day-to-day work are Attitude, One team, and Customer Obsessed. He not only lives these values but also demonstrates strong execution across key competency areas such as persona and archetype creation, team collaboration, and critique.

I really admire Andrew’s deep product knowledge and the way he shares context and background on how decisions were made. It helps fill in knowledge gaps for the team and makes us all stronger and more informed.

Andrew is an active listener who contributes thoughtfully in design critiques, he asks insightful questions that spark innovation and deepen understanding. He’s also quick to step in and support the team whenever needed.

Modernizing Limble to Drive Growth

Andrew Nguyen